We want you to love your order!
But just in case you don't, no worries
—
Returns are free
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience on orders returned for credit!
180 days
Free Returns For Credit
60 days
Return For Refund
FREE Returns For Credit
FREE returns for store credit within 180 days of delivery, we cover the return costs! We're with you all the way, so go ahead, shop with confidence!
Returns For Refund
Please allow 3-5 business days after returns are received by us.
Return Status
Sign into account, go to Orders. Scroll down to bottom to see Return Order History.
Return Labels
For store credit, return labels are FREE.
For refunds, we provide return labels as an option for you to use. In almost all cases, using our return labels is more cost-effective than shipping the item yourself.
Personalized Items
Unfortunately, custom made items can't be returned.
International Customers
Please Contact our Live Chat
Search Your Order
Enter your Order Email & Order Number (i.e. 1234567EFMT), then press "Search".
Select Items to Return
Choose the product, quantity, and return reason, then press "Submit".
Choose Refund Option
Select either "Credit" or "Refund", and decide whether you need a return label, then press Submit.
Receive Confirmation Email
You'll get an email confirmation in under 15 minutes, along with a return label if requested.